The current global health pandemic has taken the world by storm. The rapid spread of the virus has resulted in many governments worldwide imposing lock downs.
These lock downs are forcing people to stay at home for weeks to contain and stop the spread of the coronavirus.
This means that people would need to know how to spend their time, something they most probably have not done before for such a length of time.
Fret not. As below, we present to you 10 Things You Can Do During a Lock Down to make the best use of your time for you and your business.
1. Watch Your Business Finances
Protect your available money the most. Put off investments that are not absolutely critical while the dust settles.
Review your portfolio statement. Capital investments or projects that don’t immediately generate value can wait a while.
2. Strengthen Your Team
Empower your team members to hone their skills during lock down and train for new skills at home using books, reading blogs, online courses, and videos. Set up specific missions to put their new skills at work.
Another option is to take advantage of the moment to discuss what actions to take with your business’s concrete problems.
3. Invent New Products or Services
This is the time for your creative juices to flow for new ideas regarding other products or services you can sell.
Reinvent yourself and see the world differently. Let go of what you have and what your business has been doing for years and ask the question: what if you have to think without prejudice and explore new paths because that’s how the future will be?
4. Communicate With Your Clients
Maintain continuous communication with your customers. Constantly update the information through your channels such as social networks, websites, emails, mobile applications, etc.
If your business requires face-to-face interaction, ensure your employees are taking strict measures to ensure customer safety and even store closures.
5. Create a Contingency Plan
Commonly known as Contingency Planning. You do not have to change the business, but you have to adapt and reconfigure it.
A recovery plan includes a situation where you can no longer work as before, with your team, or with the resources you had in your business.
Examples: management of customers, suppliers, employees, operations, and technology.
6. Rethink Your Organizational Structure
Do you consider an eventual new business model, and what could its ideal organizational structure be? Ensure you have the right people for the roles.
Strategy defines the structure. And if the strategy changes, so do the structure(relocate your staff).
7. Home Delivery of Products/Services
Consider implementing the model of going to the customers’ homes to provide service or deliver products. Otherwise known as home delivery, make sure that you stick to health protocols while conducting this.
8. Virtualize the “Unchangeable”
Analyze which part of the entire customer buying process could be virtualized.
You know your business better than anyone else, and you know what complementary service, extra support, support, or virtualization of something tangible could be done.
From the processes to the way you interact with customers, anything is profit.
9. Take Care of Your Customers
In the face of uncertainty, people want to know what to do with the commitments made or the next plans. Therefore, it’s best to give them peace of mind and think about what is best for them.
The most important question we should ask ourselves at this time is not “How can I sell more” but “How can I support my customers in this situation?
Focusing and pushing sales will not help strengthen your brand. In fact, it may affect it. It’s about helping.
10. Evaluate Technology Platforms
Technology is not optional. Now is the time to make your business more efficient by evaluating tools, applications, and mobile platforms.
Streamline your processes. Streamlining generates value, especially in the customer experience. This can be a great differential in the future.
These steps ensure that your business will continue running during these trying times. Take care of your customers, take care of your business, take care of your health. Ultimately, you will maintain productivity within your team during these troubling times.
How is your business impacted by the Covid-19 outbreak? Let us know your thoughts in our survey: Impact of Covid-19 on Your Business
Contact us if you have any questions.