SAP SERVICES AND SUPPORT

KVP helps you realise more business value from your systems

SAP Services

KVP-Solution is a recognised SAP service partner for solutions for the construction industry / building materials, service technicians, and window manufacturing.

We offer strategy and process consulting, software development (onshore and offshore), and customized support. Additionally, the KVP team, with its technical specialists and regulatory experts, is happy to assist you well beyond the standard SAP scope.

  • Looking for a support partner that prioritizes Managed Services?

  • Your project team is prioritising project work over support issues?

  • Your business users are not getting the attention needed to support their day to day operations?

  • Your internal IT is struggling with optimisation?

Your SAP team focuses on alignment and value-oriented services for the departments. We ensure that your SAP applications, as well as other IT systems and business processes, run smoothly and stay ahead of all requirements—technological, procedural, and legal. All of this is provided at transparent and predictable costs.

SAP APPLICATION SERVICES (SAP AMS) & SUPPORT

Even if your business is changing faster than ever before, we ensure your applications are always up to date. We proactively make sure they optimally support your business processes and comply with legal requirements and cybersecurity standards. 

Our services include:

Incident Management: Resolving issues with guaranteed response times Handling Service Requests: General inquiries, such as information, consulting requests, or documented change requests. Processing Change Requests: Changes to your applications and business processes, from form fields to process workflows
Customising: Adjusting SAP system settings according to your specific requirements. Implementing Legal Regulations: Applying legal requirements to departmental applications, such as in Finance or Export. 24x7 Service Desk: Handling incident and issue tickets around the clock.

 

Above all - KVP focuses on "On Budget, On time, On Smile"


AMS Offering

Functional and Technical support: Our AMS team is organized by industry in a combination of local and global delivery, providing customer focus and intimacy. Our focus is to partner with you, empowering your key users and IT Technical Assessment for S/4 HANA migration: Understanding the impact of migration to your system is very important. With a S/4 HANA custom code migration assessment, you will have an insights on the impact within your custom code
SAP Basis: Providing Basis support, system upgrade, OS/DB migration, technical configuration, client administration, DB migration to HANA, S/4 Assessment and Conversion Service Delivery Management: Customer Point of contact on day to day AMS delivery management activities ranging from weekly/monthly service reporting as well as driving continuous improvement activities towards the customer.


AMS engagement flow chart

AMS engagement flow chart copy

Integration enhances project decisions

Integration is a game-changer.

  • By seamlessly connecting different facets of your operations, integration empowers you to make more informed decisions throughout your projects

  • It ensures that data flows smoothly and fosters real-time collaboration among your team members, from procurement to delivery. With this cohesive approach, you can access up-to-the-minute information, conduct thorough analyses, and respond promptly to evolving project requirements.

  • Integration helps you streamline your processes, minimise errors, and make precise assessments.

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Contact Us

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